Last updated: August 11, 2026
BrightSpace Home Services respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website, contacting us, requesting an estimate, or using our services.
We may collect information that you voluntarily provide to us, including your name, email address, phone number, service address, project details, photographs, and other information you provide when requesting information, an estimate, or services.
We may also collect basic technical information about visits to our website, such as browser type, device type, pages visited, and general website usage information through standard website analytics tools.
We may use your information to respond to inquiries, provide estimates, schedule appointments, communicate about projects and services, process payments, maintain business records, and improve our website and services.
We do not sell your personal information.
Payments may be processed through third-party payment providers. Payment information submitted through those services is handled according to the privacy and security practices of the applicable payment provider. BrightSpace Home Services does not store complete credit or debit card information on its website.
We do not sell, rent, transfer, or share consumer personal data with external organizations except as strictly necessary to provide requested services or as required by law. Customer data is never shared with third parties for promotional or marketing purposes.
Mobile opt-in data and consent are never shared with any external organization under any circumstances.
BrightSpace Home Services uses SMS for general conversational messaging and customer support responses to customer inquiries.
You agree to receive general conversational messaging and customer support responses to customer inquiries from BrightSpace Home Services. Message frequency will vary based on communication needs. Message and data rates may apply.
You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us at eric@brightspacehomeservices.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have questions about your text or data plan, contact your wireless provider.
Our website may use cookies or similar technologies to provide website functionality and understand how visitors use the site. Your browser may allow you to block or delete cookies through its privacy settings.
We maintain administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. Access to customer data is limited to authorized personnel and service providers who need it to perform services on our behalf and who are required to protect it. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, and meet legal or regulatory requirements.
Our website and business may use third-party services for functions such as website hosting, analytics, communications, scheduling, and payment processing. Those providers may process information according to their own privacy policies.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy or SMS communications, contact BrightSpace Home Services at eric@brightspacehomeservices.com or (541) 348-8181.